Situation
With a turnover rate near 100%, a specializing living company faced a critical talent challenge. They turned to EG Workforce Solutions for a scalable RPO solution. EG’s experts collaborated with the company’s leadership to assess their hiring process and quickly uncovered key inefficiencies: a highly decentralized structure reliant on temporary staffing, a manual and paper-heavy onboarding process, and a lack of exit interviews—meaning no data on turnover causes.
Solution
Dedicated Team of Talent Strategists: EG deployed a specialized RPO team aligned with each of the company’s four Michigan regions. This team designed, implemented and managed a customized recruiting and onboarding strategy tailored to the company’s unique hiring needs.
Strategic Talent Sourcing & Technology Integration: Leveraging market analytics, social networks, and community groups, EG drove a steady pipeline of high-quality candidates. The team implemented a customized Applicant Tracking System (ATS) with pre-screening and behavioral interviews to identify top talent efficiently.
Efficiency & Process Optimization: To eliminate inefficiencies, EG digitized a cumbersome 120-page onboarding document, streamlining processes and reducing administrative burdens.
Enhanced Employer Brand & Engagement: To attract and retain top talent, EG launched targeted marketing campaigns across multiple channels, boosting candidate engagement and positioning the company as an employer of choice in its new Michigan communities.
Results
The specialized living company gained a modern, efficient, and scalable hiring strategy, enabling the organization to turn their focus back to core business priorities.
- Average time-to-fill dropped to 30 days—outperforming the industry standard of 43 days
- 67% decrease in onboarding time
- 100% increase in turnover data collection