Situation

Our client discovered a need for talent who could install, configure, troubleshoot, and maintain productivity tools, in addition to train end-users. The client struggled to fill this crucial position. There was an internal skills gap, forcing them to shuffle through dozens of external applications and a handful of interviews. The position remained vacant for months. ​

Solution

Strategic Partnership: We implemented weekly touch bases with the client’s HR to understand its company culture, values, long-term strategic goals, as well as the position’s responsibilities. Equipped with this partnership knowledge and proprietary market insights, EG’s talent strategists developed a tailored sourcing strategy to find active and passive candidates who matched our client’s values and needs. ​

Candidate-Centered Recruitment Process: EG understands the importance of a candidate-centered recruitment process to attract and retain top-qualified talent. Consequently, EG’s Applicant Tracking System (ATS) maps the candidate life cycle from start to finish, improving the candidate experiences, productivity, and optimizing cost savings for our client. We openly communicated with all stakeholders through the interview process, offer acceptance, and the first 90 days. This consistent communication and process involvement ensures a seamless transition and talent fit. ​

Results

• Filled a challenging, crucial position in 3 weeks​
• Screened dozens of candidates and submitted 4 highly qualified candidates for interviews​
• Hired placement has a good relationship with team members and is an enthusiastic representation of the client’s corporate culture​