Retaining Employees: A Smart Investment

blocks that spell cost in front of a magnifying glass

When productivity takes a dive, it can be tempting to fantasize about hiring a whole new team to bring the fire back to your office. However, research shows that, in many cases, it is actually much less expensive to retrain current employees rather than replace them with new hires. Below we explore the associated of both strategies and explain why retraining is typically the better way to go.

Here are quick tips on why retaining your employees is a smart investment.

The Direct Cost of Training a New Hire

Studies show that the direct cost of replacing an employee can reach as high as 50% to 60% of their annual salary. These costs include the following:

Costs of letting a current employee go.
• HR staff time for exit interviews, payroll administration, etc.
• Manager’s time for retention attempts and exit interviews.
• Accrued time off.
• Temporary coverage costs, including contingent employees, overtime for remaining employees, etc.

Costs of onboarding a new hire.
• New hire’s compensation.
• Hiring inducements, including signing bonuses, relocation
reimbursement, and perks.
• Hiring manager’s time.
• Orientation program time and materials.
• HR staff induction costs, including payroll, benefits enrollment, etc.

Adding in the Associated Costs of a New Hire

However, direct costs are only one part of the eventual bill. When you add in the associated costs of employee replacement, the total often balloons to 90% to 200% of their annual salary.

Business Impact Costs:
• Delays in production
• Lost clients that would have been acquired if the employee stayed
• Stiffer competition as the employee moves to a rival company or forms their own business
• Others leave to join lost employees at their new organization
• Disruptions to teamwork

Training Costs:
• Formal training, including instruction time and materials
• On-the-job training, including supervisor and employee time
• Mentoring the new employee
• Socialization, including other employees’ time and travel costs
• Productivity loss as the new hire masters their job

Rehiring is No Small Expense

Research estimates that turnover costs average:
• 12% of pre-tax income for the average company
• 40% of pre-tax income for companies in the 75th percentile of employee turnover

How to Keep Training Costs Down

Conversely, retaining existing employees only costs you business training expenses. Because you will be paying these expenses, either way, it is often far less expensive to take this route. The following are some suggestions to keep these training expenses low.

Utilize free training resources – Free educational resources such as MIT OpenCourseWare can provide excellent training materials for your employees.

Use online learning management systems – Eliminate travel expenses and instructor salaries by conducting your training online via learning management software.

Use inside trainers – If you have internal employees who are experts in a particular subject, allow them to train employees in that skill set.

About EG Workforce Solutions

We’ve been in this business for decades and have developed a deep network of professional connections. Whether they’re companies looking for talent, job seekers looking for work, or an up-and-coming store in need of some temporary help, we know the right people to bridge the gap between the hiring and the hired.

But what’s more, we get to know people. From employers hiring to candidates looking, we take the time to listen and learn. We hear your likes, talents, and needs. We gain an understanding, and with it, we’re able to facilitate lasting relationships between businesses and people.

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